If for any reason you decide to refuse the purchased product, you can do so in accordance with the Law of the Russian Federation "On Protection of Consumer Rights" dated 07.02.1992 No. 2300-1.
- The warranty period for the Products is 18 months from the date of their use in the production of aerosol packaging, which is confirmed by the Buyer's process chart.
- The Buyer must accept the Products and check them for quantity and quality (except for hidden defects) within 10 (ten) calendar days from the date of receipt according to shipping documents from the Supplier's warehouse.
- If a shortfall in the delivery of Products is detected, the Buyer has the right to demand that the Supplier deliver the missing quantity of Products.
- If a discrepancy in the quality of the Products is detected, the Buyer has the right to make a claim to the Supplier within 10 (ten) working days from the date of detection of the discrepancy. The notice is considered to be presented when sent by mail, by electronic means (with confirmation of receipt), by courier or by messenger.
- The Party that received the claim must review it and notify the other Party of the results of the review within 5 (five) business days from the date of receipt of the claim. In the absence of a message, the claim is considered accepted. In case of refusal to accept the claim, the Supplier must ensure the arrival of its representative within one business day to draw up a bilateral act in the form No. TORG-2. In case of failure of the Supplier's representative to arrive to draw up the act or an unmotivated refusal to sign the act, the Acceptance Act is drawn up by the Buyer unilaterally, or, at the discretion of the Buyer, the act of acceptance of the products by quality/assortment is drawn up with the participation of a representative of the Chamber of Commerce and Industry with the subsequent attribution of costs to the guilty party.
- The Supplier is obliged to make additional delivery of products at its own expense, replace Products of inadequate quality/range with Products that comply with the terms of this Agreement, within 30 (thirty) calendar days from the date of receipt of the Product Acceptance Certificate.
- Until the moment of removal of the defective Products, the Buyer accepts them for safekeeping. The Supplier removes the defective goods no later than the day on which the replacement Products are delivered.
- Ownership of the Products passes to the Buyer from the moment of signing by him or by the authorized representative of the Buyer of the shipping documents.